FAQ’s
Wondering what it’s like to work with SRG? We’ve gathered the answers to some of our frequently asked questions.
How does the application process work?
When you are contacted for an appointment you’ll come in to fill out an application form and the necessary paperwork. We go over your work history and preferences. The process varies depending on the type of employment you are looking for. Typically it will require you to go through assessments evaluating your skills level, safety training, an interview and completion of paperwork. We also conduct references with your previous employers. The whole process takes about 2 hours.
Based on the results of your assessments and interview, we work on matching you with employment opportunities best suited for you and that meets the criteria of the placement. Depending on the placement we may have you stay a little longer or come back for additional training and orientations.
Is there a fee to apply with you?
Absolutely not! We do not charge applicants or team members; in fact it’s law. Our clients pay us for our services to recruit individuals to work at their facilities.
How old do you have to be to work with SRG?
It is required that you are at least a minimum of 18 years of age to work with us, however, we do have some clients that will accept team members that are 17 years old, but only if they have graduated with a high school diploma.
Do you only have temporary jobs?
SRG offers much more than just temporary jobs. While the majority of our positions are temporary, there’s always the potential for them to become permanent. We also work with numerous leading companies that offer permanent opportunities for individuals to be hired on directly, as well as professional search.
What are the advantages of choosing to work with SRG?
- One resume equals endless employment opportunities. Once you complete SRG’s process, you are considered for numerous opportunities that we receive daily from a variety of clients.
- Increased exposure to a variety of companies and positions. Many of the companies that we work with do not advertise on their own and some of them only rely on SRG for their sole hiring
- A great way to experience the company culture and different types of work. Find out what you enjoy best!
- Keep your skills and experience current and relevant. This helps minimize gaps on your resume
- Gain valuable skills and expertise in a certain fields
After my interview how should I stay in contact?
We do our best to find you an opportunity as quickly as possible and will be in touch with you as soon as we do. However, we do encourage you to keep in touch with your availability and to let us know should you have any changes to your contact information.
What if I’m not happy where I am working?
If you don’t like your current placement, we encourage you to speak with us directly about it. We want you to be happy where you work so we will do our best to help you find a more suitable position.
If my assignment is ending, will I be considered for other opportunities?
Absolutely! As soon as we know your position will be ending and providing everything worked out well, we will actively be on the lookout for suitable job openings for you. As well, please ensure you keep us up to date on your availability.
When do I get paid?
For the most part team members are paid on a weekly basis through direct deposit (or by paycheck if arranged otherwise). Depending on the client you work for, you may be paid on a bi-weekly basis.
Do you take extra money off my pay?
When you are offered a position with SRG, the wage you are offered is the wage you will get in full, minus the standard government deductions. (We all have to pay taxes, right?) SRG is compensated solely by the clients that use our services.
Will I receive vacation pay?
Yes, you receive 4% vacation pay each time you are paid.
Do you provide health benefits?
Yes, SRG offers a self-funded health care benefits program, including dental, to our team members. Team members simply pay a monthly fee (strictly the premiums being charged by our provider) which is deducted from your pay. SRG takes care of the administration fee and manages the plan on your behalf.
Can I still qualify for a full time job if I’m currently working in a temporary position?
Definitely! If you’re flexible and willing to work in a temporary position until a full time opportunity becomes available, we are more than happy to work with you to make that happen.
I really like the place where I’m working; how can I get hired on by them?
There’s always the potential for you to get hired on by the company you are working at. We encourage you to contact us so that we can discuss the possibilities with you and with our client.
What should I do if I can’t make it into work?
Things happen. If for some reason you won’t be able to make it into work or will be late for your shift, please call our office immediately and we’ll contact the client. We are available 24/7. (You should have received our after hours contact information; if you have not please ask your office to provide that to you).
What if I’m not interested in a certain position offered to me; can I turn it down?
We understand that not every job is for every person. We want you to be happy with the position you accept so if it’s not for you, feel free to decline and we’ll certainly continue to contact you for other opportunities as they become available.
How can I stay informed about open positions?
You can access SRG’s job board anytime to view all of our current job listings at jobs.SRGhr.com. If you don’t see anything of interest, we encourage you to contact us anytime to find out about other opportunities that may be available.
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